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At Hicksville Bank we have established
policies and practices that respect the financial privacy of all individuals who
use our bank for personal, family, and household purposes. We believe it is
critical to comply with the laws and regulations designed to secure your
financial privacy. Your relationship with us as a customer is important, and we
want you to understand our policies and practices about handling your
information.
This Policy applies to you
This Policy applies to our relationships with individual consumers who inquire
about or obtain products or services from us for personal, family and household
purposes.
While this Policy does not apply to business accounts, our commercial customers'
information is also very important to us. We also respect the privacy of our
commercial customers, and will also take steps necessary to protect their
information.
Strict security measures
We take the security of information very seriously. We have established security
standards and procedures to prevent access to customer information. We maintain
physical, electronic and procedural safeguards to guard consumer information.
Limited employee access
We have established procedures to limit employee access to information to only
those employees with a business reason for accessing such information. We
educate our employees about the importance of confidentiality and customer
privacy. We take appropriate disciplinary measures to enforce employee
responsibilities regarding customer information.
Why we collect information
We collect information about you to:
• Accurately identify you;
• Protect and administer your records, accounts and funds;
• Help us design or improve our products and services;
• Understand your financial needs;
• Save you time when you apply for new products and services;
• Offer you quality products and services; and
• Comply with certain laws and regulations.
We collect information from:
• Applications and other forms that you provide to us (information such as your
name, address, social security number, assets, income and investment
objectives);
• Your transactions with us, including your deposit and loan balances, and your
payment history;
• Your transactions with nonaffiliated third parties (such as your account
balance, payment history, and credit card usage);
• Credit reporting agencies and demographic data companies (information such as
creditworthiness, credit history and demographic information); and
• Public sources such as federal, state or local records (information such as
mortgage and other lien information).
We have established procedures so that the financial information we collect is
accurate, current and complete. We are committed to work with you to promptly
correct any inaccurate information.
The selective sharing of information
We may share information with our parent bank holding company,
Empire Bancshares, Inc., as well as with unaffiliated third parties external
to us as described in this Policy.
We may disclose information to complete transactions initiated by you, when you
request or authorize the disclosure, to a nonaffiliated third party as described
below or if the disclosure is permitted by law. At times it is necessary to
disclose information to enforce or apply the terms and conditions of an
agreement we have with you and to protect the rights, property, or safety of the
Bank, our customers, or others. This includes exchanging information with other
companies and organizations for fraud protection and credit risk reduction.
Sharing within our organization
We share information with our parent bank holding company,
Empire Bancshares, Inc., that we are permitted to share under the law.
Sharing with carefully selected companies
We may disclose all of the information we collect, as described above, to
nonaffiliated third parties, including financial services providers and
non-financial companies, with respect to marketing our own products and
services, as well as those products or services we offer jointly with other
financial services providers. These “marketing partners” include:
• Marketing service providers who market our products and services and products
and services of other financial institutions with whom we have joint marketing
agreements; and
• Other financial institutions with whom we have entered into an agreement to
jointly market financial products or services, such as third-party securities
broker-dealers and insurance companies and insurance agents.
We will require strict confidentiality by our marketing partners and limit the
use of the information to the purpose for which it was disclosed.
We also disclose information to nonaffiliated third parties, including financial
service providers and non-financial companies, as permitted by law. For example,
we may provide information to outside companies to help us perform services for
you, such as loan servicing, bill payment, account aggregation services, e-mail
services, mail house services, check printing and account statementing; to
government entities to respond to subpoenas; and to credit reporting agencies.
Former customers
If you end your customer relationship with us, we will continue to adhere to the
privacy policies and practices described in this notice. |
